Returns Policy

 
 

Although Iā€™m sure that you will be delighted with your purchase, I appreciate that sometimes accidents happen. I aim to make this process as easy as possible for you! Please note these terms do not affect your statutory rights.

Faulty Or Damaged Goods

If you notice that an item is damaged after it has been delivered to you, please contact me within 3 days of receipt of your print at trevor@tvtrevphotography.com and I will be happy to assist. If I require you to return the product, I will pay the cost of the return.

All prints should exactly match the products portrayed on our website. If you are not satisfied with your print due to any misrepresentation of appearance, please contact me at trevor@tvtrevphotography.com so I can investigate further and arrange a reprint (or exchange) for you as a matter of priority. Free of charge of course!

Cancellations And Changes

You may cancel or make changes to an order, up and until the time your order has been dispatched. In this case, I will reimburse you in the form of a full refund. After an order has been dispatched, cancellations or changes will not be possible. As I endeavour to send orders as quickly as possible, requests for cancellations or changes need to be made as soon as you can.

Change Of Mind

Stock is limited for all products in the shop, so unfortunately we are unable to offer a refund or exchange for change of mind.

I recommend taking your time to select the perfect print for your space - or feel free to ask for advice if you would like a second opinion! Similarly, please ensure you measure up carefully. A great trick is to cut a sheet of paper to the exact size of print that you're considering and blue-tack it to the wall. This will give you a really good sense of how the print will look in your space.